At Chinesesilver.com we are committed to protecting your privacy.

We only use the information you have provided to process your orders and to ensure you receive an efficient service from us.

When you order, we request your name, address (with full postal code), e-mail address, telephone number and credit or debit card details. This information allows us to process your order efficiently and to notify you immediately, should any problems arise. Your payment card details are not recorded or stored in our system. Payments are processed securely by our Payment Service Provider (Worldpay).

Your choice of cards and comments also enable us to maintain an up-to-date website, which reflects our customers preferences. We monitor customer traffic and shopping patterns to help us to continually develop our website and to tailor it to suit your own needs.

We may also use the information we collect to occasionally inform you about important changes to the website, new services and special offers that we think you will find valuable. If at any point you wish to change your selection, please contact us.

We follow strict security procedures in the storage and disclosure of information you have given to us, in order to prevent unauthorised access. We may request proof of identity before we can disclose information to you.

We do not sell, trade or rent your information to other parties.
Please note that by using our website, you are consenting to the collection and use of this information by Chinesesilver.com. If we decide to change our privacy policy, we will ensure that these changes are contained on this page so that you will always be aware of what information we collect, how we use it and under what circumstances we may disclose it. Chinesesilver.com welcomes your questions and comments about privacy. Please contact us.